The Power of Leadership and Empathy in Supply Chain Innovation Leaders Share Insights for Sustainable Supply Chains September 30, 2014 Laura Asiala “Empathy.” That was not the word I expected to hear at the recent conference hosted by Supply Chain Insights, Imagine: The Supply Chain of the Future, especially when CEO Lora Cecere opened her keynote with the observation that most companies have supply chains that are “stuck at the intersection of operating margins and inventory turns.” However, empathy was in sharp focus throughout the two-day event. As it turns out, what ails supply chains is what ails most businesses these…